SwiftThink is a business process outsourcing company that helps small and mid-size companies focus on their core business, improve process efficiency and save time & money. We are headquartered in Toronto, Canada but offer a global delivery model that allows us to offer the best combination of onshore and offshore value. SwiftThink has been in business since 2004."
How do we get started?
Contact SwiftThink today and we will work with you in identifying what business process outsourcing services best meets your company’s needs. We will work with you to tailor make sure that our BPO processes fit your company’s own established processes to ensure a comfortable fit.
Is our valuable data secure?
Yes. At SwiftThink, we follow strict process management and security procedures to ensure that your data is safe. Physical and non-physical, technical and non-technical security measures are used to ensure that data is kept private, secure and uncorrupted. In addition, any of SwiftThink’s offshore delivery operations are entirely managed and run by SwiftThink, including the hiring of our BPO professionals. Why is this important? Because this helps us ensure the kind of results that will make our clients happy.
How does SwiftThink insure quality?
The quality of our work is insured by the quality of our people, our processes by our substantial investment in our working facilities and by the use of the latest technologies and software. We take great care in who we hire - for example, all of our accounting professionals have degrees in accounting and real world accounting experience. We require and provide regular training - which means regular performance reviews and evaluations. We also work with our clients and partners to get frequent feedback to make sure that they are always satisfied with our performance. The focus on quality is embedded into every facet of what we do, insuring that our clients sleep well at night.
Tell us about SwiftThink !
At SwiftThink, we are a Business Process Outsourcing Company that helps small and mid-size companies focus on their core Business, improve process efficiency and save Time & Money. We are headquartered in Toronto, Canada but offer a Global delivery model that allows us to offer the best combination of onshore and offshore value. We have been in Business since 2004.
Examples of our clients include...
A large Grocery Chain
One of Canada’s largest Grocery Chains approached SwiftThink to help them review and standardize financial information so that they could move the data from one ERP system to another. They were under time-pressure to deliver and update their systems. SwiftThink was able to take on this large project that covered hundreds of stores and collated, reviewed and standardized their Financial Data to meet their Fiscal Quarter Deadline.
A Small Accounting Firm
A Small Accounting Firm was constrained by the inability to manage Bookkeeping files from some of their clients. SwiftThink worked with them to set up a process whereby our accounting professionals took-over the monthly and yearly bookkeeping for these companies and entered the data into the accounting package of the accounting firm’s choice. The accounting company was able to increase their delivery ability without adding overhead and were able to service their clients very profitably.
A Midsize Advertising Company
A Mid-Sized Advertising Company with North American operations approached SwiftThink to help them manage large amounts of data entry and review on behalf of their clients that became too much for them to manage internally. SwiftThink set up a permanent team for them that reports regularly to the client company and solved their problem of being able to deliver for their customers their services in a timely, scalable and affordable manner.
A Small Media Agency
A Small Media Agency asked SwiftThink to help them meet rush deadlines in delivering transcription services for their video productions that they had to get to their clients who was a pharmaceutical company. Speed and accuracy were both critical for this agency. SwiftThink was able to quickly apply a small team of people that were able to handle the task and meet the timetable for the agency that they were otherwise unable to meet and we were able to deliver results that met the strict accuracy standards.
An Online Portal
An Online Portal that pulled in shopping and pricing data from various companies and third party websites had a problem in that the data that they received or wanted to add to their portal was not standardized or incomplete. This mean that they in turn could not present their information effectively and completely. SwiftThink was able to help by providing a team of researchers and data entry personnel who scoured the requisite websites and pulled in the relevant data and standardized it so that the portal would have up to date and accurate information that they could present. SwiftThink helped this company deliver results in a manner that was cost effective, reliable and allowed them to focus on building out their product and making it better.